More About Confidentiality
When you are ill or hurt, you talk about your concerns and symptoms with the understanding that your health care providers can’t go back home and tell their dinner party guests all about your issues. […]
What Happens When a Mediation Agreement is Broken?
People choose mediation because it is a voluntary (in most cases), nonbinding process that does not affect their ability to pursue further legal action. These are important benefits of mediation, but they can also pose a […]
Going to Mediation: Who Decides?
Mediation is a voluntary process; sometimes, though, “voluntary” can get a little murky if employers are “strongly recommending” mediation or, in fact, requiring it before other steps can be taken. Ontario, after all, does have […]
Mediation as a Solution in Harassment Cases
You’ll often find lists of tips for dealing with harassment at work. One that I recently came across advised that we take a “work stress inventory to identify” sources of stress and write a “joy […]
The Mediation Agreement: Why Is It So Important?
The mediation agreement plays a crucial role in the mediation process. It is a way of saying, “This is what we’re all doing here; this is how we have to conduct ourselves; these are the […]
Mediation Documentation: The Role of Note-Taking
Author Gabrielle Zevin has said, “I have so much paperwork. I’m afraid my paperwork has paperwork.” Most of us can relate. The point of mediation is to create an opportunity for parties to communicate and […]
Importance of Face-to-Face Interactions
How many Facebook friends do you have? 200? 500? 1,000? Now, how many “real” friends do you have? Cornell researchers found that we have an average of two confidants. Two. We run the same risk […]
Can Mediators Give Legal Advice?
Mediation is not an adversarial process. It isn’t, or shouldn’t be, us vs. them. It is a process by which both parties can work to discover their own solutions. A mediator is not an advocate. […]
The 8 Factors that Influence How You Handle Conflict
Psychologist and philosopher William James said, “Whenever two people meet there are really six people present. There is each man as he sees himself, each man as the other sees him, and each man as […]
4 Questions to Ask When Choosing a Conflict Coach
There are different styles of conflict coaches and different styles of conflict coaching. When choosing a conflict coach, you have to be sure their style and approach melds with your needs. The thing about finding […]