While a fallen hero, Lance Armstrong perfectly describes the theory of loss aversion: “I like to win, but more than anything, I can’t stand this idea of losing.” The pleasure we derive from winning is […]
You walk up to the blackjack table with $50 in chips. What’s the goal of your first bet? To win money. You bust, and now you’re down $50. Do you walk away or try to […]
Theories and the strategies inspired by them for managing conflict are great starting points, but the real magic flows from attitude. My sister and brother-in-law recently wrote a book together. Its called: THE STOP – […]
You are sitting on a park bench and see someone find $10. Too bad you didn’t see it first! That person asks if you want to split the money. If they offer to split it […]
Groups in conflict; a few members spreading discord to the entire team; passive team members perpetuating problems; active team members recruiting others to “their” side. Whatever the specific nature of a group’s conflict, it is […]
What’s the difference between facilitation and mediation? They are both means to an end – but the journey to get there is different. While the terms are often used interchangeably, there are clear differences between […]
Theories and strategies inspired by them for managing conflict are great starting points but the real magic flows from attitude. My sister and brother-in-law recently wrote a book together. Its called: THE STOP – How The […]
“Hi, John. Nice tie.” We have the ability to take this one simple sentence and saturate it with meaning. I might think, “Why yes it is! You obviously have great taste.” Or, “What’s that supposed […]
A lawyer friend of mine recently sent me a link to a sarcastic piece on how lawyers should prepare to attend a mediation. Although it was funny and very clever, it strikes me as more […]
When supervisors are promoted, they should have a subtitle under their new title: resolver of conflicts, great and small, which threatens workplace cohesion, productivity, and morale. Might be a bit long for a plaque on […]
