5 Reasons to Strive for Win-Win Negotiations
One of the reasons why mediation is so often preferable to litigation is that there doesn’t have to be a verdict; both sides can emerge, if not happy, then at least satisfied, with the outcome.
Making Predictions: Do You Have the Evidence You Need?
Body language is important to note; you file it away and use it as a stepping-off point for future discussion. It can tell us a lot, but it can also let us create a lot, and the better we think we are at it, the more susceptible we are to mistakes. Keep an eye on the body, to be sure, but keep two ears on the words.
Negotiation Skill #1: Ask for What you Want!
Go get a gym membership for less than the advertised price. You have the power. Tell them you’re shopping around for the best price; tell them you want the initial fee or membership fee waived […]
John Curtis – Thinking Fast And Slow Pt. 1
John Curtis, a Kingston, Ontario based mediator, teaches a class on the challenges posed when people make decisions based on their “Fast Thinking Brain”.
Dirty Little Secret about Mediation
The promises of Mediation are myriad – It is faster, cheaper, allows for creative solutions, it can mend relationships as well as settle the legal issues, it allows the parties to expand the pie to […]
What is Conflict Coaching?
If disputes and heated arguments are getting in the way of progress, however, conflict coaching can help transform discord into opportunity.
Shuttle Diplomacy: Does It Work?
Tim White was a high-ranking gang member from the South Side of Chicago. He sold drugs, spent years in and out of jail, and lived a violent life. In prison, he “found” religion and has […]
Discover the Different Styles of Conflict Coaching
What’s the purpose of conflict coaching? To resolve the conflict! But to do that, you need to be thrown-off balance. The status quo isn’t working for you; business as usual simply perpetuates the cycle of […]
How to Convince Your Manager that You Need a Conflict Coach
“Hey, Manager. I’m having a conflict with John and Sue. Can’t work it out. Let’s get a conflict coach in here.” If you can say this openly and directly to your manager/supervisor, you’re lucky! Many […]