Loss Aversion: Is the Fear of Loss Preventing Gain? Scotland – A Case Study
You walk up to the blackjack table with $50 in chips. What’s the goal of your first bet? To win money. You bust, and now you’re down $50. Do you walk away or try to […]
A Way of Being in the World – Theory, Strategy and Practice
Theories and the strategies inspired by them for managing conflict are great starting points, but the real magic flows from attitude. My sister and brother-in-law recently wrote a book together. Its called: THE STOP – […]
Is Conflict Often Caused by Perceived Unfairness?
You are sitting on a park bench and see someone find $10. Too bad you didn’t see it first! That person asks if you want to split the money. If they offer to split it […]
Preparing for Facilitation
Groups in conflict; a few members spreading discord to the entire team; passive team members perpetuating problems; active team members recruiting others to “their” side. Whatever the specific nature of a group’s conflict, it is […]
What is the Difference Between Facilitation and Mediation?
What’s the difference between facilitation and mediation? They are both means to an end – but the journey to get there is different. While the terms are often used interchangeably, there are clear differences between […]
Theory, Strategy and Practice
Theories and strategies inspired by them for managing conflict are great starting points but the real magic flows from attitude. My sister and brother-in-law recently wrote a book together. Its called: THE STOP – How The […]
Attitudes and Conflict in the Workplace
“Hi, John. Nice tie.” We have the ability to take this one simple sentence and saturate it with meaning. I might think, “Why yes it is! You obviously have great taste.” Or, “What’s that supposed […]
My Take on “How to Sabotage a Mediation”
A lawyer friend of mine recently sent me a link to a sarcastic piece on how lawyers should prepare to attend a mediation. Although it was funny and very clever, it strikes me as more […]
Put Your Listening Skills to Use! Effective Communication is Key to Resolving Conflict
When supervisors are promoted, they should have a subtitle under their new title: resolver of conflicts, great and small, which threatens workplace cohesion, productivity, and morale. Might be a bit long for a plaque on […]
Why Investing In Employees Can Also Assist In Conflict Coaching
“In an organizational hierarchy every employee tends to rise or get promoted to his or her level of incompetence.” Laurence J. Peter, The Peter Principle: Why Things Always Go Wrong. Mr. Peter describes what many […]