Making Predictions: Do You Have the Evidence You Need?
Body language is important to note; you file it away and use it as a stepping-off point for future discussion. It can tell us a lot, but it can also let us create a lot, and the better we think we are at it, the more susceptible we are to mistakes. Keep an eye on the body, to be sure, but keep two ears on the words.
The Positive Side of Conflict
Not only is conflict unavoidable, it is desirable. “Good conflict” may sound like an oxymoron, but in fact, conflict can often bring about positive change.
4 Ways to Recognize Bad Conflict
Have you ever felt like you were talking to a brick wall? Or gotten into a screaming match? If you answered yes, then rest assured – you are indeed human! You have officially experienced “bad […]
Interests vs. Position – Identifying What You Really Want
I remember being in preschool; it was fierce. I always begged to go early because I wanted to get there before her. A little girl in my class and I fought intensely over a farm […]
Where is the Best Place to Resolve Conflict?
In resolving conflict, it is important that a neutral place is chosen for meeting When one party feels, or is made to feel, threatened or stifled, it can make a bad situation even worse because people do not share information well when they feel threatened.
Dragging Out Disputes in Adversarial Processes: Lance Armstrong vs. the USADA
Lance Armstrong is a hero to millions, many of whom couldn’t care less about cycling. What they care about is the human being on the bike: his courage, his strength, his battle with cancer, and […]